Refund policy

Returns and Refunds:

In most cases, wholesale items are not refundable except for manufacturer’s defect. Wholesalers should have their own return policy as Inspired Solutions is not responsible for the wholesale customer’s returns for any reason other than manufacturer’s defect. Do not have customers contact Inspired Solutions directly.

Refund Policy

1. With Inspired Solutions, you enjoy a satisfaction guarantee. If you are not absolutely delighted with your results or the product, you are welcome to return the containers– even if empty–within 30 days of receipt for a complete store credit of your purchase price (less S&H), upon review and approval of management.
2. Customers are restricted to receiving a single store credit per product ordered. Repetitive store credits are not permitted unless the product, as delivered to you, is defective. We reserve the right to refuse a store credit to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.
3. In order to process your store credit, you must supply us with your name and delivery address. If you provide us with insufficient or incorrect information your store credit will be delayed.
4. Once a refund has been approved please allow up to 30 days for the refund to be applied.
5. Your store credit can take up to 60 days upon approval of management to appear on your store account. If you have any questions about whether a store credit has been issued by us, please contact us.
6. Shipping and handling costs are not refundable.